Privacy Policy




As part of its activities, MALTERIES SOUFFLET has made the privacy of its
customers and users a real priority. This privacy policy aims to outline
MALTERIES SOUFFLET’s (hereinafter “Malteries Soufflet”) compliance with
Regulation (EU) 2016/679 on personal data protection (hereinafter “the
Regulation”) and Act No. 78-17 of 6 January 1978 as amended (hereinafter “the
French Data Protection Act”).

The processing of personal data carried out by
Malteries Soufflet aims to comply with European and French data protection
regulations. It is part of a commitment to transparency, security and control
of their data for members.

This policy is intended
to detail the different categories of personal data we collect, to simply set
out how we use and protect it, as well as the rights you have over your
personal data.

Thank you for taking sufficient time to
read this notice.


Legal qualification


general, Malteries Soufflet undertakes to ensure that the personal data it
processes are

  • „ Processed lawfully, fairly, and
  • „ Collected for specified, explicit, and
    legitimate purposes.
  • „ Adequate, relevant, and limited to what
    is necessary in relation to the purposes for which they were collected, in
    accordance with the principle of data minimisation.
  • „ Accurate and kept up to date. In the
    event that data concerning you is inaccurate, you are invited to inform us at so that corrections may be made.
  • „ Stored in a form allowing your
    identification for a period not exceeding that strictly necessary for the
    purposes for which your data was originally collected.
  • „ Processed in such a way as to ensure
    appropriate security of your personal data against its destruction, loss,
    alteration, or unauthorised access.

What personal data do we


connection with your use of our services we collect the following personal data
directly from you: Surname, first name,
company, email address.


are also placed on your device (see dedicated section below).

When do we collect your
personal data?


collect your personal data when you contact us via the dedicated form on our


Why do we process your
personal data?


1 – As part of our website


data may be processed in order to respond to you when you make a request via
the contact form on our website.


2 – As part of marketing campaigns (sales
canvassing mailings)


may also use your email address for commercial mailings.

have the right to object to the receipt of this type of message by clicking on
the unsubscribe link in each message or by writing directly to


3 – For security purposes and for legal


may process your data for the purposes of resolving any disputes, to prevent
the occurrence of potentially prohibited or illegal activities, or to fulfil
our legal obligations in terms of data or corporate document retention.


– Cookies

you browse our website, we may place cookies on your device with your prior specific
consent (with the exception of non-essential cookies).

A cookie is a small text file that may be saved in a
dedicated space of your device’s hard drive when visiting a website using your
browser software. It is transmitted by the server of a website to your browser.
The cookie file allows its issuer to identify the terminal on which it is
stored for the period of validity or registration of the cookie concerned. The
storage of cookies on your device during your browsing on a website constitutes
the processing of your personal data within the meaning of European Regulation
2016/679 (“GDPR”).

you first log on to our site, you will be expressly asked to give your consent
to the storage of cookies on your device (computer, smartphone, tablet, or any
other device enabling you to browse the Internet) under the conditions
specified by these provisions.

Pursuant to CNIL’s recommendations, the validity
period of this consent is thirteen (13) months maximum. At the end of that
period, your consent will be collected again.

An anonymous identifier is assigned to each cookie. A
cookie therefore does not identify a natural person but only the computer or
mobile device that they are using, via a randomly generated identification tag.
Cookies are limited to saving information about the browsing of your terminal
on the Site (number of page visits, connection date and time, etc.).

For more information about cookies, please visit:

You are not required to allow non-essential cookies
at any time and you can refuse to deposit them or change your preferences at
any time by clicking here.

In addition, we inform you that most
Internet browsers are configured by default so that the storage of cookies is
enabled. However, your browser offers you the opportunity to change these
standard settings so that all cookies are systematically rejected or that only
some of the cookies are accepted or rejected depending on their issuer.

The guide below explains what to do:

a PC

If you use the Internet Explorer browser

  • In Internet Explorer, click on the “Tools”
    button, then on “Internet Options”;
  • Under the General tab, under
    Browsing History, click on “Delete…”;
  • Then tick “Cookies and Website Data”,
    then click on “Delete”;
  • Finally, click on “OK” to close the “Internet
    Options” window More information at:

If you use the Firefox browser

  • Open the menu and click on “History”
  • Then choose “Clear recent history”;
  • Tick the “Cookies” box and click on “Delete”
    more information at:

If you use the Chrome browser

  • Click on the icon on the “Customize
    and control Google Chrome” menu;
  • In the menu, click on “More tools”,
    then “Clear browsing data…”;
  • Tick the “Cookies and other site data”
    box, then click on “Clear data”.
  • More information at:


If you use the Safari browser

  • In your browser, choose the Safari
    menu > Preferences;
  • Click on “Security”;
  • Click on “Display cookies”;
  • Select the cookies you want to
    delete and click on “Remove” or “Remove All”; after deleting cookies,
    click on “Finished”.
  • More information at:

a smartphone or tablet

If you use an iOS smartphone or tablet

  • Go to the “Settings” app, then click
    on “Safari”, and then “Clear History and Website Data”.

If you use an Android smartphone or
tablet (Google)

to the “Internet” app, then click on the Menu button on your device and choose “Settings”.
Go to “Privacy and security”, then click on “Delete all cookies”.


What are your rights?

As a customer, you are master of your data and have many rights in their management.
It is possible for you to ask us to exercise your:


  • Right
    of access:
    You can ask us
    to obtain confirmation that we process personal data about you and ask us for a
    copy of it.

  • Right
    of rectification:

    You can ask us to rectify or modify your personal data that is no longer up to
    date or inaccurate.

  • Right
    to erasure:
    You can ask us
    to delete your personal data if it is inaccurate, incomplete, ambiguous, or
    outdated in particular.

  • Right
    to object:
    You are free to
    object at any time to the receipt of communications from us.

  • Right
    to portability:

    You can ask us to provide you with your personal data in a structured and
    machine-readable format, or ask another data controller to provide your data to

  • Right
    to specify guidelines regarding the fate of your data after your death:
    You can specify, during your lifetime,
    guidelines for the retention, erasure and disclosure of your personal data
    after your death. Such guidelines may be modified or revoked at any time. If
    you have not communicated such guidelines, please be aware that your data will
    be deleted within the statutory time limits. Your heirs may also exercise the
    rights over your data and in particular request their deletion.

If you wish to exercise any of your rights in
accordance with data protection regulations, please send your request to the
following address:


83 Avenue de la Grande armée





also have the option to contact our data protection officer directly at


you find a violation or breach of your personal data, without prejudice to any
other administrative or judicial remedy, you may lodge a complaint with the
supervisory authority of the Member State in which you reside primarily, your
place of work or where the breach of your personal data has been committed. We
invite you to consult the website of the Commission Nationale de l’Informatique
et des Libertés for further information on your rights to recourse and the
required procedure.



nationale de l’informatique et des libertés (CNIL)
3 Place de Fontenoy – TSA 80715
75334 PARIS CEDEX 07



Who is likely to access
your personal data?


Recipients of your data

data we collect in the course of our business is intended solely for our
authorised staff, as well as for any subcontractors we use in the course of our

never transfer your personal data to unauthorised third parties or those who do
not meet the requirements of the applicable Regulations.


Data transfers outside the European Union

data is processed primarily within the European Union and in all cases enjoys a
very high level of protection and confidentiality.

your data are processed by a recipient located outside the European Union and
the European Economic Area, and whose country of establishment is not
considered to provide an adequate level of protection within the meaning of
Article 45 of the Regulation, we undertake to ensure the protection of your
personal data in accordance with the strictest rules, in particular by signing,
on a case-by-case basis, contractual clauses based on the European Commission’s
model, or any other mechanism in accordance with the Regulation.      

How long is your data


undertake to comply with the provisions in force relating to the retention
period of personal data. The personal data of our customers is not kept for a
period of time that is strictly necessary for the purposes for which it was
originally collected.

general, we keep the data of our customers for a period of 3 years following
the end of the business relationship/the last contact. This period may be
increased by any statutory limitation periods to which we are subject in the
course of our activities. As previously indicated, cookies are stored for a
period of 13 months or deleted in case of withdrawal of your consent in the

Security of your personal


implement appropriate technical and organisational measures with regard to the
technology to preserve the security, integrity and confidentiality of our
customers’ data in such a way as to prevent damage, erasure or unauthorised
access by third parties.


Right of modification

We reserve the right, at any time, to amend this
Privacy Policy. We therefore invite you to read this document on a regular

Alcohol abuse is dangerous for your health, consume in moderation.

© 2023 Soufflet Malteries